My talk at the WordCamp Plovdiv 2019.
Title is “WordPress support done the right way or WordPress operations happiness?”.
WordPress support is a topic of epic myth scale. Agencies and freelances have different approaches on how to do it and in many cases it’s wrong. Why? It’s because not that they something wrong, but how the clients feel at the end and how their clients’ websites perform. This talk will discuss some good practices and how to make sure we have WordPress happiness.
Talk is in Bulgarian.